Contact Us

Get in touch with us.

Have a question about your account, need assistance with a banking service, or want to learn more about our products? Our support team is ready to provide the guidance and assistance you need. Whether you’re an existing customer or considering banking with us, get in touch and we’ll help point you in the right direction.

Call the helpline:

(02) 4003 7936

Email us:

customerservice@summittrustway.com

Location

1550 Bryant Street STE 750, San Francisco, CA 94103

Call the helpline:

Monday - Saturday: 9am - 7pm Sunday: 12am — 6pm

Need Immediate Assistance?

Lost or Stolen Card

If your card has been lost or stolen, contact us immediately so we can help secure your account and prevent unauthorized use.

Suspicious Account Activity

If you notice a transaction you don’t recognize or suspect unauthorized access to your account, contact our support team as soon as possible.

Online Banking Support

Having trouble accessing your account? Our support team can assist with login issues and other online banking enquiries.

Summit Trustway Bank - The financial partner you can bank on.

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Manage your money with confidence through a banking experience designed for today’s world.